Authorized Service Center
[ Service Process ]
- In order to keep the units running in excellent condition, please see Service Guide below
Manufacturer’s Recommendation
F-Series Aerating Fountains & Surface Aerators should be serviced every 3-4 years,
Ice Eaters should be serviced every 4-5 years. - Power House requires all service and repairs sent in must be accompanied by the Service Contact Form.
- When possible, units returned for service and repair should include both the motor assembly and power cord.
- Warranty Claims will not be accepted unless a complete unit is returned.
- It is the responsibility of the customer to ship and pay freight to Power House or an Authorized Service Center.
Look below to find an Authorized Service Center that best suits you. - Ensure to properly pack unit with appropriately sized box, packing peanuts/bubble wrap etc.
Power House is not responsible for shipping damage accrued in return shipment. - Unless otherwise instructed, you do not need to ship the float or control panel with the unit.
- Refer to the Instruction and Operations Manual that came with your unit or the Frequently Asked Questions (FAQ) for easy-to-follow troubleshooting tips.
[ By State ]
West Coast
Washington
Mac & Mac Electric
Eddie Goodsir
1410 Iowa St #102
Bellingham, WA 98229
Phone: 360.734.6350
Email: MacandMac@me.com
California
DLD Service
Dana Andrews
4120 Douglas Blvd
New Castle, CA 95746
Phone: 916.768.7017
Email: dldservice@yahoo.com
Mid-West
Indiana
Absolute Aquatic Weed Control
Brian Weber
34 East 39th St
Indianapolis, IN 46205
Phone: 317.695.8893
Email: brian.h2o@sbcglobal.net
Kansas
Powercat Outdoors
20299 Hwy K16
Holton, Kansas 66436
Phone: 785.256.0727
Email: PowercatOutdoors@gmail.com
Kentucky
Mallard View Outdoors
Josh Tichenor
330 Mallard View Drive
Cromwell, KY 42333
Phone: 270.256.7574
Email: melissa@mallardviewoutdoors.com
East Coast
New York
Auto-Matic Repair
Pete Sullo
131 Florida St
Farmingdale, NY 11735
Phone: 631.420.0103
Email: automaticrepair@optonline.com
Web: https://www.automaticrepairco.com/
Delaware
Morton Electric Motors
Brad Haynes
34 East 39th St
Indianapolis, IN 46205
Phone: 302.645.9414
Email: motors@mortonelectric.com
Maryland
Power House
Attn: Service Center
10233 S Dolfield Rd
Owings Mills, MD 21117
Phone: 410.654.9700
Email: service@thepowerhouseinc.com
Standard Service
starting @ $175 + shipping
entails replacement of fluid, seals, bearings, power cord connector, & starting capacitor.
Call us @ 410.654.9700 for additional pricing
[ By Zip Code ]
Click [Search] to find the Authorized Service Center that best suits you.
Contact Us
Contact Info
Hours
Office Hours
Monday – Thursday:
8 am to 4:30 pm EST
Fridays by appt only
Pickups & Deliveries
Monday to Thursday:
8 am to 3:30 pm EST
Fridays by appt only
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