Authorized Service Center

[ Service Process ]
  • In order to keep the units running in excellent condition, please see Service Guide below
    Manufacturer’s Recommendation
    F-Series Aerating Fountains & Surface Aerators should be serviced every 3-4 years,
    Ice Eaters should be serviced every 4-5 years.
  • Power House requires all service and repairs sent in must be accompanied by the Service Contact Form.
  • When possible, units returned for service and repair should include both the motor assembly and power cord.
  • Warranty Claims will not be accepted unless a complete unit is returned.
  • It is the responsibility of the customer to ship and pay freight to Power House or an Authorized Service Center.
    Look below to find an Authorized Service Center that best suits you.
  • Ensure to properly pack unit with appropriately sized box, packing peanuts/bubble wrap etc.
    Power House is not responsible for shipping damage accrued in return shipment.
  • Unless otherwise instructed, you do not need to ship the float or control panel with the unit.
  • Refer to the Instruction and Operations Manual that came with your unit or the Frequently Asked Questions (FAQ) for easy-to-follow troubleshooting tips.
[ By State ]

West Coast

Washington

Mac & Mac Electric
Eddie Goodsir
1410 Iowa St #102
Bellingham, WA 98229

Phone: 360.734.6350
Email: MacandMac@me.com

California

DLD Service
Dana Andrews
9800 Hillview Rd
New Castle, CA 95658

Phone: 916.768.7017
Email: dldservice@yahoo.com

Mid-West

Indiana

Absolute Aquatic Weed Control
Brian Weber
34 East 39th St
Indianapolis, IN 46205

Phone: 317.695.8893
Email: brian.h2o@sbcglobal.net

Kansas

Powercat Outdoors
20299 Hwy K16
Holton, Kansas 66436

Phone: 785.256.0727
Email: PowercatOutdoors@gmail.com

Kentucky

Mallard View Outdoors
Josh Tichenor
330 Mallard View Drive
Cromwell, KY 42333

Phone: 270.256.7574
Email: melissa@mallardviewoutdoors.com

East Coast

New York

Auto-Matic Repair
Pete Sullo
131 Florida St
Farmingdale, NY 11735

Phone: 631.420.0103
Email: automaticrepair@optonline.com
Web: https://www.automaticrepairco.com/

Delaware

Morton Electric Motors
Brad Haynes
16867 Kings Hwy
Lewes, DE 19958

Phone: 302.645.9414
Email: motors@mortonelectric.com

Maryland

Power House
Attn: Service Center
10233 S Dolfield Rd
Owings Mills, MD 21117

Phone: 410.654.9700
Email: service@thepowerhouseinc.com

Standard Service 
starting @ $175 + shipping
entails replacement of fluid, seals, bearings, power cord connector, & starting capacitor.

Call us @ 410.654.9700 for additional pricing

[ By Zip Code ]
Enter your Zip Code and desired range below
Click [Search] to find the Authorized Service Center that best suits you.
 

      Contact Us

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      Contact Info

      10233 S. Dolfield Rd.
      Owings Mills, MD 21117
      info@thepowerhouseinc.com
      (844) 384-7290
      Fax: (410) 654-9706

      Hours

      Office Hours
      Monday – Thursday:
      8 am to 4:30 pm EST
      Fridays by appt only

      Pickups & Deliveries
      Monday to Thursday:
      8 am to 3:30 pm EST
      Fridays by appt only