[ Service Process ]

• In order to keep the units running in excellent condition, please see Service Guide below
  Manufacturer’s Recommendation
  F-Series Aerating Fountains & Surface Aerators should be serviced every 3-4 years,
  Ice Eaters should be serviced every 4-5 years.
• Power House requires all service and repairs sent in must be accompanied by the Service Contact Form.
• When possible, units returned for service and repair should include both the motor assembly and power cord.
• Warranty Claims will not be accepted unless a complete unit is returned.
• It is the responsibility of the customer to ship and pay freight to Power House or an Authorized Service Center.
  Look below to find an Authorized Service Center that best suits you.
• Ensure to properly pack unit with appropriately sized box, packing peanuts/bubble wrap etc.
  Power House is not responsible for shipping damage accrued in return shipment.
• Unless otherwise instructed, you do not need to ship the float or control panel with the unit.
• Refer to the Instruction and Operations Manual that came with your unit or the Frequently Asked Questions (FAQ) for easy-to-follow troubleshooting tips.

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