In order to keep the units running in excellent condition, Aerating Fountains & Surface Aerators should be serviced every 3-4 years and Ice Eaters should be serviced every 4-5 years.

• The Power House, Inc. requires all service and repairs sent in must be accompanied by this form and marked “Attn: Service Center”
• Service and repairs returned should include the motor assembly and power cord when possible.
• It is the responsibility of the customer to ship and pay freight to The Power House, Inc. or an authorized service center.
  Our address is 10233 S Dolfield Rd, Owings Mills MD 21117.
  Or you can find an Authorized Service Center by entering your zip code below.
• The Power House, Inc. is not responsible for shipping damage accrued in return shipment.
  Please ensure to properly pack unit with appropriately sized box, packing peanuts/bubble wrap etc.
• Unless otherwise instructed, you do not need to ship the float or control panel with the unit.
• Refer to the Instruction and Operations Manual that came with your unit or the Frequently Asked Questions (FAQ) for easy-to-follow troubleshooting tips.

(click here to download a copy of the Service & Repair Contact Form)