In order to keep the units running in excellent condition, Aerating Fountains & Surface Aerators should be serviced every 3-4 years and Ice Eaters should be serviced every 4-5 years.

  • The Power House, Inc. requires all service and repairs sent in must be accompanied by this form and marked “Attn: Service Center
  • Service and repairs returned should include the motor assembly and power cord when possible.
  • It is the responsibility of the customer to ship and pay freight to The Power House, Inc. or an authorized service center.
    Our address is 10233 S Dolfield Rd, Owings Mills MD 21117.
    Or you can find an Authorized Service Center by entering your zip code below.
  • The Power House, Inc. is not responsible for shipping damage accrued in return shipment.
    Please ensure to properly pack unit with appropriately sized box, packing peanuts/bubble wrap etc.
  • Unless otherwise instructed, you do not need to ship the float or control panel with the unit.
  • Refer to the Instruction and Operations Manual that came with your unit or the Frequently Asked Questions (FAQ) for easy-to-follow troubleshooting tips.

 

(click here to download a copy of the Service & Repair Contact Form)

Please enter your zip code and desired range below then click Search to find the closest service center.

      Contact Us

      Contact Info

      10233 S. Dolfield Rd.
      Owings Mills, MD 21117
      info@thepowerhouseinc.com
      800-243-4741
      Fax: (410) 654-9706

      Hours

      Office Hours
      Monday – Thursday:
      8 am to 4:30 pm EST
      Fridays by appt only

      Pickups & Deliveries
      Monday to Thursday:
      8 am to 3:30 pm EST
      Fridays by appt only

      Shipping notice: FedEx will not ship anything over 70 lbs to a residential address. Dismiss